Terms & Conditions
1 Formation of the contract
1.1 These terms of sale apply to all goods supplied by Riversway Leisure Ltd, registered in England and Wales no. 3608953 ("Riversway").
1.2 No contract exists between you and Riversway for the sale of any goods until Riversway has received and accepted your order and sends you confirmation in writing or by email to the address or email address you havegiven. Once Riversway does so, there is a binding legal contract between us.
1.3 The contract is subject to your right of cancellation (see below).
1.4 Riversway may change these terms of sale without notice to you in relation to future sales.
2 Description and price of the goods
2.1 The description and price of the goods you order will be as shown in Riversway's current catalogue or on its website at the time you place your order.
2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Riversway will inform you as soon as possible, and refund or recredit you for any sum thathas been paid by you or debited from your credit card for the goods.
2.3 Every effort is made to ensure that prices shown in Riversway's current catalogue or shown on its websiteare accurate at the time you place your order. If an error is found, Riversway will inform you as soon as possibleand offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel,Riversway will refund or recredit you for any sum that has been paid by you or debited from your credit card forthe goods.
2.4 In addition to the price, you will be required to pay a delivery charge for the goods, as shown in thesection of Riversway's catalogue or website about delivery.
2.5The price of the goods and delivery charges are inclusive of VAT.
3 Payment
3.1 Payment for the goods and delivery charges can be made by any method shown in Riversway's current catalogueor shown on its website at the time you place your order.
4 Delivery
4.1 The goods you order will be delivered to the address you give when you place your order, except that deliveries are not made outside the United Kingdom, and some parts of the United Kingdom are not covered, as shown in Riversway's current catalogue or on its website at the time you place your order.
4.2 If delivery cannot be made to your address, Riversway will inform you as soon as possible, and refund orrecredit you for any sum that has been paid by you or debited from your credit card for delivery.
4.3 If there is no one at the address given who is competent to accept delivery of the goods, you will be notifiedof an alternative delivery date or a place to collect the goods.
4.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and inany event within 30 days of your order. However, Riversway will not be liable for any loss or damage suffered by youthrough any reasonable or unavoidable delay in delivery. In this case, Riversway will inform you as soon as possible.
4.5 You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them oncethey have been delivered to you.
5 Your right of cancellation
5.1 You have the right to cancel the contract at any time up to the end of seven working days after you receive thegoods (see below). A working day is any day other than weekends and bank or other public holidays.
5.2 To exercise your right of cancellation, you must give written notice to Riversway by hand or post, fax or email,at the address, fax number or email address shown below, giving details of the goods ordered and (where appropriate)their delivery.
5.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsiblefor returning the goods to Riversway at your own cost. The goods must be returned to the address shown below. You musttake reasonable care to ensure the goods are not damaged in the meantime or in transit.
5.4 Once you have notified Riversway that you are cancelling the contract, Riversway will refund or recredit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods.
5.5 If you do not return the goods as required, Riversway may charge you a sum not exceeding the direct costs ofrecovering the goods.
5.6 You do not have the right to cancel the contract if the order is for audio or video recordings or computersoftware which have been unsealed by you, or for goods which by their nature cannot be returned or are liable todeteriorate or expire rapidly. Riversway will notify you at the time your order is accepted if this applies.
6 Warranty
6.1 All goods supplied by Riversway are warranted free from defects for 12 months from the date of supply. Thiswarranty does not affect your statutory rights as a consumer.
6.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage,accident, negligence by you or any third party, use otherwise than as recommended by Riversway, failure to followRiversway's instructions, or any alteration or repair carried out without Riversway's approval.
6.3 If the goods supplied to you develop a defect while under warranty, or you have any other complaint about thegoods, you should notify Riversway in writing at the address, fax number or email address shown below.
7 Data protection
7.1 Riversway will take all reasonable precautions to keep the details of your order and payment secure, but unlessRiversway is negligent, Riversway will not be liable for unauthorised access to information supplied by you.
7.2 Riversway will only use the information you provide about yourself for the purpose of fulfilling your order,unless you agree otherwise. Riversway would like to notify you of products and offers that may be of interest to youfrom time to time, and if you would like to be notified of these, please tick the box below. You can correct anyinformation about you, or ask for information about you to be deleted, by giving written notice to Riversway at theaddress, fax number or email address shown below.
8 Applicable law
These terms of sale and the supply of the goods will be subject to English law, and the English courts willhave exclusive jurisdiction in respect of any dispute arising from the contract.
Other information you may require
The address for correspondence, ordering and returns is:
Riversway Leisure
Chain Caul Road
Preston
Lancashire
PR2 2XR
Telephone:01772 72 99 99
Fax:01772 73 99 99
Website:
www.riverswayleisure.co.uk
Email:
info@riverswayleisure.co.uk