Product Sections:
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About Us
Terms & Conditions 1 Formation of the contract 1.1 These terms of sale apply to all goods supplied by Riversway Leisure Ltd, registered in England and Wales no. 3608953 ("Riversway"). 1.2 No contract exists between you and Riversway for the sale of any goods until Riversway has received and accepted your order and sends you confirmation in writing or by email to the address or email address you have given. Once Riversway does so, there is a binding legal contract between us. 1.3 The contract is subject to your right of cancellation (see below). 1.4 Riversway may change these terms of sale without notice to you in relation to future sales. 2 Description and price of the goods 2.1 The description and price of the goods you order will be as shown in Riversway's current catalogue or on its website at the time you place your order. 2.2 The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Riversway will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods. 2.3 Every effort is made to ensure that prices shown in Riversway's current catalogue or shown on its website are accurate at the time you place your order. If an error is found, Riversway will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or canceling your order. If you cancel, Riversway will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods. 2.4 In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of Riversway's catalogue or website about delivery. 2.5The price of the goods and delivery charges are inclusive of VAT. 3 Payment 3.1 Payment for the goods and delivery charges can be made by any method shown in Riversway's current catalogue or shown on its website at the time you place your order. 4 Delivery 4.1 The goods you order will be delivered to the address you give when you place your order, except that deliveries are not made outside the United Kingdom, and some parts of the United Kingdom are not covered, as shown in Riversway's current catalogue or on its website at the time you place your order. 4.2 If delivery cannot be made to your address, Riversway will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery. 4.3 If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods. 4.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 30 days of your order. However, Riversway will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. In this case, Riversway will inform you as soon as possible. 4.5 You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you. 5 Your right of cancellation 5.1 You have the right to cancel the contract at any time up to the end of seven working days after you receive the goods (see below). A working day is any day other than weekends and bank or other public holidays. 5.2 To exercise your right of cancellation, you must give written notice to Riversway by hand or post, fax or email, at the address, fax number or email address shown below, giving details of the goods ordered and (where appropriate)their delivery. 5.3 If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to Riversway at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. 5.4 Once you have notified Riversway that you are cancelling the contract, Riversway will refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods (excluding any shipping and handling costs). 5.5 If you do not return the goods as required, Riversway may charge you a sum not exceeding the direct costs of recovering the goods. 5.6 You do not have the right to cancel the contract if the order is for audio or video recordings or computer software which has been unsealed by you, or for goods which by their nature cannot be returned or are liable to deteriorate or expire rapidly. Riversway will notify you at the time your order is accepted if this applies. 6 Warranty 6.1 All goods supplied by Riversway are warranted free from defects for 12 months from the date of supply. This warranty does not affect your statutory rights as a consumer. 6.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, willful damage, accident, negligence by you or any third party, use otherwise than as recommended by Riversway, failure to follow Riversway's instructions, or any alteration or repair carried out without Riversway's approval. 6.3 If the goods supplied to you develop a defect while under warranty, or you have any other complaint about the goods, you should notify Riversway in writing at the address, fax number or email address shown below. 7 Data protection 7.1 Riversway will take all reasonable precautions to keep the details of your order and payment secure, but unless Riversway is negligent, Riversway will not be liable for unauthorised access to information supplied by you. 7.2 Riversway will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. Riversway would like to notify you of products and offers that may be of interest to you from time to time, and if you would like to be notified of these, please tick the box below. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to Riversway at the address, fax number or email address shown below. 8 Applicable law These terms of sale and the supply of the goods will be subject to English law, and the English courts will have exclusive jurisdiction in respect of any dispute arising from the contract. Other information you may require The address for correspondence, ordering and returns is: Riversway Leisure Unit 1 Millenium City Park Preston Lancashire PR2 5PD Telephone: 0844 879 49 01 Fax:01772 703692 Website: www.riverswayleisure.co.uk Email: info@riverswayleisure.co.uk |
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Shipping And Handling
United Kingdom Postable items £3.95 UK Mainland Carrier £6.95 (Except Highlands) Highlands £19.95 Scottish Isles £19.95 Northern Ireland £19.95 Channel Islands £19.95 Isle of Man £19.95 Ireland £19.95 France £19.95 Belgium £19.95 Netherlands £19.95 Germany £19.95 International International costs will be calculated automatically by our website on the total weight of the order. However due to the physical size of some products, the prices are subject to change. Note: Delivery cost is per order. Delivery Time Most orders are delivered within 3-5 working days, but please allow up to 7 working days in case of busy periods or stock availability. If your order is delayed we will inform you. If you have special delivery instructions please advise our sales team. Deliveries can be made to a work address or alternative address if required. IF YOUR ORDER IS REQUIRED URGENTLY PLEASE LET US KNOW AND WE WILL DO OUR VERY BEST TO EXPRESS YOUR DELIVERY Text Message Service If you have a mobile phone we will text you the evening before delivery to let you know your order has been dispatched (For courier deliveries only). A dispatch confirmation email with instructions on how to track your order will be provided. |
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Reaching Us
The Preston store is located Preston Docklands, easily reached from Blackpool and Southport, as well as the north, south and east by the M6, A6 and M65. The store carries a wide range of accessories from the major suppliers in the industry. If this anything specifically you require before your visit please do not hesitate to contact us so as to avoid any disappointment. The store opening times are as follows: Monday - Friday: 9am to 6pm Saturday: 9am to 5pm Sunday: 11am to 5pm Bank Holiday: 11am to 5pm The only days we are closed is: Christmas Day, Boxing Day, New Year Day and Easter Sunday Store Address: Riversway Leisure Chain Caul Road Docklands Preston Lancashire PR2 2PD Tel: 0844 879 49 01 Fax: 01772 703692 Email: info@riverswayleisure.co.uk To enquire about an order that you have already placed, for home delivery: Email: info@riverswayleisure.co.uk or Telephone 0844 879 49 01 - Option 3 Express order hotline: 0844 879 49 01 - Option 2 Monday to Friday: 9am - 6pm Saturday: 9am - 5pm Sunday: 11am - 5pm Customer Service lines: 0844 879 49 01 - Option 3 Monday to Friday: 9am - 6pm Saturday: 9am - 5pm Sunday: 11am - 5pm Store opening times: 0844 879 49 01 - Option 3 Monday to Friday: 9am - 6pm Saturday: 9am - 5pm Sunday: 11am - 5pm Option to enter queries here (queries to go to info@riverswayleisure.co.uk) |
